JOB PURPOSE SUMMARY: Responsible for providing Domestic Operations providing freight services to client companies for their cargoes while ensuring operational excellence, high productivity and customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Entering shipments accurately with complete details into our operating system. 2. Tracking and Tracing shipments with carriers and agents and updating the operating system. 3. Requesting final charges from carriers and agents and entering those charges into the operating system. 4. Interface directly with client companies, carriers and agents in a professional manner. 5. Adherence to TSA, and all other government agencies� rules, regulations and laws. 6. Responsible for continuous improvement of service processes to drive gains in quality and productivity 7. Assists the day-to-day operations to ensure that customer requirements are met. 8. Ability to set priorities and work in a deadline-oriented, high pressure environment. 9. Excellent interpersonal and communication skills. 10. Ability to operate in global environment. 11. Self managing and pro-active. 12. Ability to work in a team environment. 13. Strong written and verbal communication skills. 14. Proficiency in the use of Microsoft Office, Excel, and other technical software is required. 15. Normal working hours for this position are Monday � Friday from 08:30 AM to 5:30 PM; however, working beyond these hours may be required by business needs. 16. This job description is not to be construed as a complete listing of the duties and responsibilities. The duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary.