Job description
Responsible for all ocean export activities, including customer service, coordinating the shipment processes, prepare documentation, issuing invoices, and working closely with our warehouse and the team.
Responsibilities:
Customer Service / Service Quality
Coordination of daily shipments (documentation, arranging pickup, communicate with carriers, etc.)
Billing functions
Develop and maintain collaboration in a cooperative and respectful manner with all levels of staff
ISO Internal Audit
Special Duties may be assigned based on the needs of management. Your future assignments will depend on the needs of the department, your performance and capabilities.
Qualifications:
Experienced in all aspects of Ocean Export coordination (monitoring, dispatching, issuing invoices, etc.)
In-depth understanding of the Ocean Export process, EEI, and NVOCC / Non-NVOCC
Excellent customer service skills
Ability to problem-solve
Flexibility with hours
Diligent in following SOP’s
Word, Excel skills
DG certified, preferred but not required
