Air & Ocean Import Specialist
Location: Carson, CA
We are looking for an experienced Air & Ocean Import Specialist to join an established international freight forwarding company in Carson. The successful candidate will be responsible for coordinating import shipments across both air and ocean freight, ensuring shipments are handled efficiently from origin through to final delivery.
Key Responsibilities
- Manage air and ocean import shipments from start to finish.
- Coordinate with overseas agents, shipping lines, airlines, trucking companies and customs brokers.
- Prepare and process import documentation, ensuring accuracy and compliance with relevant regulations.
- Monitor shipment milestones and keep customers updated throughout the import process.
- Arrange customs clearance, delivery orders and final-mile transportation.
- Obtain and negotiate freight rates with carriers and transportation providers.
- Handle customer enquiries, resolve shipment issues and maintain strong client relationships.
- Review shipment costs, process invoices and ensure accurate billing.
- Ensure all shipments are handled in line with company procedures and customer requirements.
Requirements & Qualifications
- Minimum of 2 years' experience in air and/or ocean import operations within a freight forwarding environment.
- Good understanding of international import procedures and shipping documentation.
- Experience coordinating with overseas agents, carriers and transport providers.
- Strong customer service and communication skills.
- Ability to manage multiple shipments and meet deadlines in a fast-paced environment.
- Proficiency in Microsoft Office.
- Experience with CargoWise or similar freight forwarding software is preferred.
- Minimum of 2 years' experience in air and/or ocean import operations within a freight forwarding environment.
- Good understanding of international import procedures and shipping documentation.
- Experience coordinating with overseas agents, carriers and transport providers.
- Strong customer service and communication skills.
- Ability to manage multiple shipments and meet deadlines in a fast-paced environment.
- Proficiency in Microsoft Office.
- Experience with CargoWise or similar freight forwarding software is preferred.
What's on Offer
- Competitive salary depending on experience.
- Opportunity to join an established freight forwarding operation.
- Supportive working environment.
- Long-term career development and progression opportunities.
- Competitive salary depending on experience.
- Opportunity to join an established freight forwarding operation.
- Supportive working environment.
- Long-term career development and progression opportunities.